Prescriptions

The easiest ways to order repeat prescriptions are:

• online using the GP online system
• online using Patient Access

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• bring/post the paper form to the surgery
• write all your details clearly on a sheet of paper (name, date of birth, name of item, strength, dosage and the local chemist of your choice) and bring it to us

We do not take repeat prescription requests over the phone or email.

Please order your repeat medication in plenty of time.  If you have only 5-7 days worth of medication left you need to put your repeat medication request in to the surgery to ensure your request is reviewed and actioned.

You can usually collect your prescription from the surgery 7 working days after you have ordered it.

The 2 pharmacies in Peel and the pharmacy in Kirk Michael all operate a system whereby they collect prescriptions from the surgery and the patient can then collect their items later in the day directly from the pharmacy. On occasions your prescription may not be ready to collect from the pharmacy until the following day or it may take longer as they may need to order the medication.

Urgent /Late requested medication – Urgent/Late requests put unnecessary pressure on the doctors and staff at the surgery.  The doctor will always review a late / urgent requests for medication, but if they feel that the medication is not required urgently you may have to wait the required time for your prescription.

Please ring the surgery after 4.00pm to check the status on your urgent/late request, please note that the doctor may feel that the medication is not required urgently and that you have to wait the required time , urgent / late prescriptions need to be collected from the surgery.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• phone after 10am.

Medication reviews

Patients on repeat medication will be asked to see a doctor, advanced nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescription & Appliance charges

Find out more about prescription charges.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.